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ITIL Training


IBM Training was the first training organization to be accredited for ITIL training in North America by Loyalist College of applied Arts & Technology, in partnership with European Examination Institute for Information Science (EXIN) in March 2001, IBM has along history of excellence in IT Service Management and pioneering in the development of "best practice" methodologies. We use Service Manager Certified Consultants to provide ITIL training. This combination of experience and expertise guarantee quality training experience.

Course Name Course Code Duration Dates
ITIL Foundation certification TS0026GB 5 Days

25 Dec 2010  
6 June 2010 

26 Sep 2010
18 July 2010 

IT Infrastructure Library (ITIL) Foundations V3 SM258 5 Days TBD
ITIL Service Capability: Operational Support and Analysis V2727 5 Days TBD
ITIL Service Capability: Planning, Protection, and Optimization V2724 5 Days TBD
ITIL Service Capability: Release, Control, and Validation V2726 5 Days TBD
ITIL Service Capability: Service Offerings and Agreement V2725 5 Days TBD
ITIL Service Lifecycle: Continual Service Improvement V2723 5 Days TBD
ITIL Service Lifecycle: Service Design V2720 5 Days TBD
ITIL Service Lifecycle: Service Operation V2722 5 Days TBD
ITIL Service Lifecycle: Service Strategy V2719 5 Days TBD
ITIL Service Lifecycle: Service Transition V2721 5 Days TBD
ITIL V3: Managing Across the Lifecycle V2779 5 Days TBD
 
 
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